A Holistic Approach to Your Practice’s Financial Health.

Liberty RCM’s comprehensive RCM services encompass every critical touchpoint in your financial workflow:

• Patient Registration & Eligibility Verification:
  • Accurate capture of patient demographics and insurance information.
  • Proactive real-time eligibility and benefits verification to prevent front-end denials.
• Charge Capture & Medical Coding:
  • Meticulous review of services rendered to ensure all billable procedures are captured.
  • Expert, certified coders assign accurate CPT, HCPCS, and ICD-10 codes, ensuring compliance and optimal reimbursement.
• Claims Submission & Clearinghouse Management:
  • Timely and accurate electronic claim submission to all payors.
  • Proactive scrubbing of claims for errors before submission to minimize rejections.
  • Efficient management of clearinghouse reports and rejections.
• Payment Posting & Reconciliation:
  • Prompt and accurate posting of all payor and patient payments (ERAs, EOBs).
  • Detailed reconciliation to ensure payments match contractual agreements.
• Denial Management & Appeals:
  • Systematic analysis of denied claims to identify root causes.
  • Aggressive and timely appeal of unjustly denied or underpaid claims.
  • Implementation of corrective actions to prevent future denials.
• Accounts Receivable (AR) Follow-up:
  • Persistent and professional follow-up on all outstanding claims with payors.
  • Prioritization of high-value and aging accounts to accelerate collections.
• Patient Billing & Support:
  • Clear, concise, and timely patient statements.
  • Dedicated support for patient billing inquiries, handled with professionalism and empathy (supported by our 24/7 availability).
• Reporting & Analytics:
  • Customizable, transparent reports providing key performance indicators (KPIs) and insights into your financial performance.
  • Regular performance reviews to identify trends and opportunities for improvement.